Cookie Policy

What Are Cookies

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and give website owners useful information about how their sites are being used. Cookies can be "persistent" (remaining on your device until they expire or are deleted) or "session" cookies (deleted when you close your browser).

How We Use Cookies

• To enable core website functionality and ensure our services work as intended.
• To remember your preferences (such as language, theme, and settings) so you don't have to reconfigure them on every visit.
• To keep you signed in to your account across pages and sessions.
• To analyze how visitors interact with our website, helping us improve performance and content.
• To measure the effectiveness of our marketing campaigns and optimize our advertising spend.
• To personalize content and recommendations based on your behavior and interests.
• To detect and prevent fraudulent activity and protect the security of our platform.

Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function. Without these cookies, services you have requested cannot be provided. These cannot be disabled as they are fundamental to our operations.
• Performance & Analytics Cookies: Collect information about how you use our website — which pages you visit, how long you stay, and any errors encountered. This data is aggregated and anonymous.
• Functionality Cookies: Remember choices you make (such as your username, language, or region) to provide a more personalized experience.
• Targeting & Advertising Cookies: Record your visits to our website and the links you follow to deliver advertisements more relevant to your interests.
• Social Media Cookies: Set by social media services we have added to the site (e.g., share buttons) to allow you to share content with your networks.

Specific Cookies We Use

• session_id — Session Cookie — Maintains your logged-in session across pages. Expires when browser closes.
• theme_preference — Persistent (1 year) — Stores your light/dark mode preference.
• _ga, _gid — Google Analytics (2 years / 24 hours) — Used to track website traffic and user behavior anonymously.
• _fbp — Facebook Pixel (3 months) — Used to deliver advertising on Facebook and track ad performance.
• intercom-session-* — Intercom (7 days) — Used for our live chat and support functionality.
• cookie_consent — Persistent (1 year) — Stores your cookie consent preferences.

Third-Party Cookies

In addition to our own cookies, we may use cookies from trusted third-party service providers. These third parties may include: Google Analytics (website analytics), Google Ads (advertising), Meta/Facebook (advertising and social sharing), Intercom (customer support), Stripe (payment processing), and HubSpot (marketing automation). Each of these third parties has their own privacy and cookie policies which we encourage you to review. We do not control third-party cookies and are not responsible for their practices.

Cookie Duration

• Session Cookies: Temporary cookies that expire when you close your browser. Used for essential functionality.
• Short-Term Persistent (up to 30 days): Used for analytics and short-term preference storage.
• Medium-Term Persistent (30 days – 1 year): Used for user preference, login states, and marketing attribution.
• Long-Term Persistent (1–2 years): Used for analytics reporting, audience segmentation, and long-term personalization.

Managing Your Cookie Preferences

• Cookie Banner: When you first visit our website, you can accept or decline non-essential cookies via our cookie consent banner.
• Browser Settings: Most browsers allow you to view, manage, delete, and block cookies. Visit your browser's help section for instructions: Chrome — Settings > Privacy and Security; Firefox — Preferences > Privacy & Security; Safari — Preferences > Privacy; Edge — Settings > Privacy, Search, and Services.
• Opt-Out Tools: You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on. For targeted advertising, visit the Digital Advertising Alliance at optout.aboutads.info.
• Note: Disabling certain cookies may affect the functionality of our website and limit some features.

Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. Our website does not currently respond to DNT browser signals. However, we provide you with the ability to manage your cookie preferences through our cookie consent banner and browser settings as described above.

Cookies and Personal Data

Some cookies we use may collect personal data, such as your IP address or device identifiers. This data is processed in accordance with our Privacy Policy. Where cookies collect personal data, we rely on your consent as the legal basis for such processing (for non-essential cookies) or our legitimate interests (for strictly necessary and analytics cookies where there is no less intrusive alternative). You can exercise your data rights regarding information collected via cookies as described in our Privacy Policy.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make significant changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via our website or by email. We encourage you to review this policy periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at: privacy@inteliny.com | Inteliny Global Technology Solutions Inc. | San Francisco, CA, USA. We aim to respond to all enquiries within 5 business days.